We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation, and imagination to realise the potential of the spaces and places that bring people together.
About Utilita Arena Newcastle
Since its opening, Utilita Arena Newcastle quickly established itself as a superb venue and major Northeast landmark, alongside the Tyne Bridge, Angel of the North, and Hadrian's Wall. With capacity to host 11,000+ guests, we have welcomed millions of visitors to concerts, exhibitions, conferences, and world class sporting events.
As our Food and Beverage Manager, you will lead on all aspects of our F&B Operation whilst proactively developing strategies to enhance sales and standards to ensure all our valued guests have the ultimate experience when visiting us.
You will be an inspirational leader overseeing our Retail, Premium and C&E divisions. Working shoulder-to-shoulder with the Head of Food & Beverage to exceed your targets and maximise all commercial opportunities throughout the year. We are on an exciting journey and as part of your role you will develop and evolve all client services.
You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days annual leave.
We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.
A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list.
Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, ASM will support with these unexpected costs. For you and any children.
We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.
We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.
- Oversee the Retail, Premium and C&E areas, ensuring tasks are assigned and implemented in accordance with SOPs, policies and legal requirements for all events and that stock rotation, cleaning procedures and suitable stock levels are in place.
- To ensure staffing levels are adequate and relevant in line with shift patterns and recognised busy periods.
- Liaise with the team to ensure stock levels are maintained in line with the events calendar and raise purchase orders when required.
- Provide cover in the absence of the Head of F&B.
- To be guest focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling guest requests
- To assess employee performance and recognise training needs and potential.
- Assisting in the preparation of budgets and targets specific to catering; monitoring performance and ensuring all target are met; liaising with the accounts department to ensure that forecasts are prepared to maximise profitability and sales.
Licenses Needed for this role:
- Personal License (Desirable)
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.